Well, I can honestly say, that moving house over the last few months has been an experience I don’t wish to repeat for a good few years – if not decades! I’ve only just got my broadband enabled for the new place – hence my first post in ages – and that was a miracle given the state of what they very loosely call “customer service” at BT.
A few things I’ve learned in the process of moving house:
- Never choose BT to assist you with any communications infrastructure
- – phone line, VOIP, Broadband etc…the list of problems I’ve encountered whilst getting the simple task of telephone line and broadband installed has been literally staggering.
- Never move in with your in laws when you are “between houses”…unless they are a nice bunch of people in which case for a short period of time (we spent 5 weeks there) it can be quite workable, even if there were some opinions at polar extremes to negotiate around at times – how exactly do you get a pro hunting person and a vegetarian to live happily under one roof?! Thankfully the Christmas spirit got us all through it and we’re happily esconced in or new place.
- Don’t even think about using BT to get a phone line installed – it will take at least 3 weeks and they will probably lose your order at least twice.
- Never trust Estate Agents – ours misinformed us about one particular aspect of our purchase and very nearly stopped it happening because of it – miscommunication is a highly dangerous thing.
- Never ask BT to install your broadband – I won’t go into massive details but basically they lost my first order and then handled my second one in an inept, dismissive and unprofessional manner…and believe me, if you’ve ever tried to use their IVR system to get through to the right person you’ll understand just how frustrating it can be to be passed from pillar to post, explain your situation for five minutes only to be told that you have been talking to the wrong department (Exactly how I managed to get through to a Residential Sales person when I called a Business Sales line is quite beyond me!)
- Take more care when you pack stuff away…otherwise you’ll end up turning the new house upside down looking for things you can’t find only to find they are tucked away in an incorrectly marked box…it would have helped if we’d been more involved with the packing people from the removals company in hindsight.
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Now, I’m not going to just post a social thing as I quite understand the points being made recently on other blogs about “Sorry I’ve not posted in ages but…”, so I thought I’d say something about problems when you’re partition exchange loading. I built this routine a while back to help diagnose why we were unable to exchange partitions during a Partition Exchange Load process – it doesn’t check every scenario but does cover a number of common ones such as:
- IOT’s with different overflow characteristics can’t be exchanged
- Hakan factors must be the same
- Columns must be the same – in my view, that includes column names – this script will find issues like this one – even though it won’t actually stop the PEL.
- Constraints must be the same
- Indexes must be the same – at least if they do if you are INCLUDING INDEXES in the PEL operation.
I’m sure it’s not perfect but if anyone spots any issues with it then feel free to let me know and I’ll check and fix the code.
We’ve found it quite useful – your mileage, as they say, may vary.
There are a number of links on this blog site that were pointing at my old web hosting site (www.oramoss.demon.co.uk) – that’s dead now – I made the mistake of cancelling that and moving to BT – I mentioned that right? Anyway, I’ve fixed some of the posts and the presentation links – I’ll fix anything else as I come across it.